Below is a selection of our most frequently asked questions by customers? Hopefully these will answer any questions you may have, if they don't then please don't hesitate to give us a call on 0113 263 3663 or email us at info@acedd.co.uk.

 

What is Leaflet Distribution?

 

Leaflet Distribution, Leaflet delivery, Flyer Distribution, Flyer Delivery, Letterbox Marketing or Door Drop Marketing has become an effective medium in which to promote your business.

 

Do you guarantee your distribution?

 

Yes, 97% of it. What we mean by 97% is that there is a possibility that there will be an occasional missed street or cul-de-sac when we are out in the field. Rest assured all of your advertisements and materials will be distributed. We make every effort to cover every street in your targeted area. The industry standard allows for that 13% margin of error but ACE will not allow more the 3% margin error. We also encourage you to come out on the days of delivery and see the distribution for yourself.

 

Is there a minimum distribution order?

 

A minimum contract would be enough leaflets to cover a single postcode sector, that you select to canvas.

 

How long is your lead time?

 

In highly populated areas our lead time is usually about 5 days.

 

How do we ensure the leaflets are delivered properly?

 

We offer GPS tracking in most postcodes and area managers check all distribution routes, Plus, we'll provide you with a daily distribution report so you 'll know exactly each day which roads, and even which houses have your leaflet.

 

Do you deliver to every house in the target area?

 

We try our very best to deliver to all houses within the target area, penetration rate can vary depending on exact distribution location. We also don't deliver to "no junk mail houses", some flats we cannot gain access to and some provide roads are prohibited.

 

How long before distribution do you require my leaflets?

 

If you are sharing the cost of distribution with other companies, we require your leaflets to be in our possession at least 10 days before distribution commences and 7 days for Solus contract.

 

Will my leaflets be distributed at the same time with my competitors' leaflets?

 

The simply answer is NO, NEVER

 

Do you hire illegals or people off the street to do my deliveries?

 

No, all of our delivery people are pre-screened and trained.

 

What are your payment terms?

 

We accept cash or cheque, full payment is picked up at the same time as your flyers. Appropriate invoice will be provided during the meeting.

 

Is there someone I can contact if there is a problem on the day of delivery?

 

Yes. You will be provided with the phone number of our Dispatch, who will contact the Delivery Manager on duty.

 

What type of response should I expect from my door to door delivery campaign?

 

We promise to deliver your message to your customers. Customer response, however, is determined by your message. A great message with a great offer will bring more customers to your door.

 

Who delivers my material?

 

We have dedicated individuals and teams of distribution in all area. They work under the supervision of our area and regional manager, reporting to head office on a regular basis.

 

Can you collect my leaflets?

 

We offer a local collection service, for a nominal charge.

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